Shipping Policy At Moe’s Collective, we aim to get your vintage and Y2K pieces to you as quickly as possible.Processing Timeorders are processed and dispatched within 1-2 business days of payment being received. Orders are not processed on weekends or public holidays.
Shipping Location We currently ship from Australia. Shipping rates and delivery times are calculated at checkout based on your location.
Domestic Shipping (Australia) Delivery typically takes 3-7 business days depending on your location. Remote areas may take slightly longer. Tracking information will be provided once your order has been dispatched.
International Shipping We ship worldwide. International delivery times vary by destination, typically 7-21 business days. Please note that any customs fees, import duties, or taxes charged upon delivery are the responsibility of the buyer. Moe’s Collective is not responsible for any delays caused by customs processing.
Tracking Your Order Once your order has been dispatched, you will receive a confirmation email with your tracking number.
Lost or Delayed Parcels If your order has not arrived within the expected timeframe, please contact us at the details provided on our Contact page and we will do our best to assist you.
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